Onsite field support for MSPs, NOCs, carriers & IT providers · DC · MD · VA info@dcmetro-ithelp.com  ·  Mon–Fri 8am–5pm
Services

IT Field Services, Network Installation & Onsite Support

Everything that needs qualified hands at a site in Washington DC, Maryland or Northern Virginia — delivered for MSPs, remote NOCs, carriers and IT providers.

IT Field Services

Skilled onsite work that keeps your clients' sites running.

Need a Tech? (202) 810-7755
  • Hardware repairs and upgrades
  • Site survey and inventory management
  • Structured low-voltage cabling and DMARC extensions
  • Fiber optic deployment
  • Indoor and outdoor Wi-Fi

Network & Installation

New installs and upgrades, built clean and documented.

Need a Tech? (202) 810-7755
Technician mounting an IP security camera
  • Network installation
  • Wireless access points (WAP) and Wi-Fi network management
  • Server installation
  • IP camera installation, troubleshooting and setup
  • Data backup and recovery

Onsite IT Support

Hands at the site for your remote engineers.

Smart hands details
  • Smart hands and remote hands dispatch
  • Onsite firewall and NOC support
  • VoIP phone installation
  • Rack and stack, swaps and reconnects
  • Completion reports with photos and serial numbers

Need a Tech?

Send us the ticket — site address, scope and access details — and a qualified local technician will be on site, usually the same day.

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