We don't manage your clients' technology. We show up, follow your instructions, and get the onsite IT work done — for MSPs, remote NOCs, telecom carriers, and engineering teams who need trusted local hands on the ground across the DMV.
Need a technician on site today? See our same-day smart hands services.
Clients in the DC area but no local staff? We're your field team — white-label if you need it.
Eyes and hands at the site while your engineers stay on the bridge.
Circuit turn-ups, demarc extensions and meeting carrier techs on site.
Branch offices, retail stores, hotels and data center cages across the DMV.
Pay per visit, set up a partner plan, fix the price of a project, or keep a dedicated technician on retainer for your executives. Every job is quoted before we dispatch.
Hourly rate · quoted before dispatch
For a single ticket, today. No contract, no commitment.
Monthly agreement · reduced hourly rate
For partners with regular work across DMV sites.
Fixed price · written estimate
For defined scopes — cabling, Wi-Fi, VoIP, cameras, multi-site rollouts.
Monthly retainer · custom quote
For executive offices, boardrooms and C-suite users who expect it done right the first time.
When your remote NOC is chasing a down switch, a failed drive or a circuit that won't come up, you don't need another contract. You need qualified hands on site. Send the ticket and we'll dispatch a local technician anywhere in Washington DC, Maryland or Northern Virginia — usually the same day.
Rack and stack new switches, routers, firewalls and servers; patch, label and power up.
Swap hardware, replace failed drives and power supplies, refresh cabling and move equipment between racks.
Console access, link-light and cable checks, power cycles and visual inspection — on the bridge with your engineers.
When the CEO's laptop won't connect five minutes before a board call, it can't sit in a queue. Executive Support puts a dedicated senior technician on your account who already knows your executives, their devices and their offices.
Priced as a monthly retainer based on the number of executives and locations.
Ask about Executive Support · (202) 810-7755Send the ticket. A technician follows your runbook or your engineer's live instructions, and nothing changes without your approval.
On console to your router, he can open secure WiFi access from his laptop so your remote engineer works the issue live.
Switches, routers, firewalls and servers — installs, swaps, reconnects and console access.
Access point mounting, replacement, testing and coverage checks.
Patching, tracing, labeling and rack and closet cleanup.
Receiving, racking, cabling and powering up new equipment.
Photos, measurements, inventories, circuit turn-ups and decommissioning.
Your emergency call reaches a live dispatcher who knows the DMV. She books the closest qualified tech, tracks the job on the map and keeps your NOC updated until the ticket is closed.
Most tickets have a technician on site the same day — not next week.
20+ years in network cabling, fiber, Wi-Fi and IT infrastructure, with degrees in IT. Fully insured, COI on request.
Every job closes with photos, serial numbers, test results and a written report ready for your ticket.
We upgraded the internet system at The Jefferson Hotel in downtown DC — replacing and installing network switches, wireless access points and supporting equipment while keeping guests connected and hotel operations running throughout.
Across FY2017–2018 we installed and supported VoIP phones and network infrastructure at multiple customer locations, moving users onto the new IP-based phone system with minimal disruption to daily work.
A national MSP needed onsite help with a customer's failed network equipment. We dispatched a local technician who worked with the MSP's remote NOC, replaced and reconnected the equipment per their instructions, verified connectivity and sent completion photos and documentation.
Our technicians are based in Alexandria, VA — so we reach sites across the region quickly, with no travel fees within 20 miles.
All quadrants, including federal buildings, hotels and downtown offices.
Send us the ticket — site address, scope and access details — and a qualified local technician will be on site, usually the same day.