A local IT field services company in Alexandria, VA, providing ongoing and on-demand onsite support throughout the DC Metro and Northern Virginia area.
DC Metro IT Help brings more than 20 years of hands-on work in network cabling, fiber, Wi-Fi and IT infrastructure, backed by undergraduate and master's degrees in information technology.
We work directly with businesses across the DMV, and behind the scenes for MSPs, remote NOCs, carriers and IT departments that need a reliable local partner. Our work ranges from upgrading the network at a downtown DC hotel to large multi-site VoIP deployments and same-day smart hands in Northern Virginia data centers.
We're fully business-liability insured and can provide a Certificate of Insurance whenever a customer or facility requires one.
We upgraded the internet system at The Jefferson Hotel in downtown DC — replacing and installing network switches, wireless access points and supporting equipment while keeping guests connected and hotel operations running throughout.
Across FY2017–2018 we installed and supported VoIP phones and network infrastructure at multiple customer locations, moving users onto the new IP-based phone system with minimal disruption to daily work.
A national MSP needed onsite help with a customer's failed network equipment. We dispatched a local technician who worked with the MSP's remote NOC, replaced and reconnected the equipment per their instructions, verified connectivity and sent completion photos and documentation.
Send us the ticket — site address, scope and access details — and a qualified local technician will be on site, usually the same day.