Troubleshoot the existing network equipment- Switch 3 Down. Work with WSI SRS to troubleshoot and confirm functionality – WSI REF#: 002961743 I located Switch03 in the Manager’s Office of the retail store and contacted the remote NOC in India to investigate why the switch was unreachable. It was discovered that the electrical power was connected […]
We offer customized field support for IT projects and Break/Fix services in Washington DC, Maryland, and Northern Virginia. As per POC, a tech is scheduled to arrive on Monday, May 8th at 1:00 PM EDT. Per the customer’s request, we made sure that the tech thoroughly reads the work order below before going to the […]
PPFA Backfill for IT support member of the team taking of 5 days off As an IT Manager in our company, we greatly appreciate DC Metro IT Help for their prompt response in providing Backfill Technical support whenever our staff need to take days off for personal reasons. We rely on their expertise in sending […]
IP camera & setups and maping An IP camera is a type of digital video camera that transmits data over an internet protocol (IP) network. IP cameras can be used for various purposes, including surveillance and security, and can be set up with various configurations, such as wired or wireless connections, power over ethernet (PoE) […]
Server Regular Maintenance Regular server maintenance is essential to ensure secure, stable, and optimal performance. This includes keeping software and security patches up to date, monitoring logs and performance metrics, freeing up disk space, backing up data regularly, checking hardware components, monitoring power supply, and running security scans. By following these basic steps, you can […]