We offer customized field support for IT projects and Break/Fix services in Washington DC, Maryland, and Northern Virginia. As per POC, a tech is scheduled to arrive on Monday, May 8th at 1:00 PM EDT. Per the customer’s request, we made sure that the tech thoroughly reads the work order below before going to the site.

Configuration Item: ful01-11-sw1 Serial Number: FXS2233Q1UE Location of service requested:

Cisco Systems Tools Required: Laptop & Console Cable Summary of Work Required: Verify the device with hostname and serial number (ful01-11-sw1 & FXS2233Q1UE)

Take a snapshot of the device and share it with the CMS Engineer Remove the faulty module 4 Insert the faulty module 4 back in and check the status Check the LED status of module 4 and share the image of module 4 with the CMS engineer.